Refund & Cancellation Policy

We want you to feel confident booking a session with us. This policy explains when refunds and cancellations are permitted for our consultations and digital products.

1. Consultations & Sessions

• Cancellation by you: You may reschedule a paid session free of charge if you inform us at least 24 hours before the scheduled time.
• Late cancellations / no-shows: Cancellations made within 24 hours of the session, or no-shows, are non-refundable.
• Cancellation by us: In the rare event that we need to cancel or reschedule, you will be offered a new slot of equal value or a full refund.

2. Digital Products & Recorded Content

Due to the nature of digital products, once access has been granted or content has been downloaded, the purchase is non-refundable.

3. Refund Processing

• Approved refunds are processed within 7–10 business days from the date of approval.
• Refunds are credited to the original payment method used at the time of purchase.
• Payment gateway charges, if any, may be deducted from the refundable amount.

4. How to Request a Refund

To request a refund or cancellation, please email support@shalinijha.in with your order details and reason for the request. Our team will respond within 2 business days.

5. Exceptions

Refunds will not be issued where the Service has already been substantially delivered, or where the request is made outside the eligible window described above.