Jigyasa Grapho

This Privacy Policy explains how Jigyasa by Shalini V Jha (“we”, “us”, “our”) collects, uses and protects information you provide while using our website and Services.

1. Information We Collect

Personal information: name, email address, phone number, age and any details you submit through forms.
Payment information: processed securely by Razorpay; we do not store your card or banking details on our servers.
Usage data: IP address, browser type, pages visited and tracking parameters for analytics.

2. How We Use Your Information

To confirm bookings and deliver the Services you purchase.
To send transactional emails, reminders, and session details.
To send occasional marketing communications which you may opt out of at any time.
To improve our website, content and customer experience.

3. Sharing of Information

We do not sell or rent your personal information. We may share information with trusted service providers (e.g. payment gateways, email/SMS providers, analytics tools) only to the extent necessary to operate our Services, or when required by law.

4. Cookies

We use cookies and similar technologies to remember your preferences and analyse traffic. You may disable cookies in your browser settings, though some features may not function properly without them.

5. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable law.

7. Your Rights

You may request access, correction or deletion of your personal information by writing to us at support@shalinijha.in.

8. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Updates to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised.

10. Contact

For questions about this Privacy Policy, contact us at support@shalinijha.in.